Business Terms of Service

These Terms are between the professional customer and Michael Agnona, operating Netluno from Not configured before launch. By ordering a subscription, the customer confirms that it has read and accepts the current version and that the person ordering is authorised to bind the business.

Netluno is offered only for professional use. It is not intended for consumers. A sole trader or small professional may nevertheless benefit from mandatory protections in specific circumstances; these Terms do not exclude rights that cannot lawfully be excluded.

Netluno analyses manually entered or CSV-imported completed jobs. It compares expected and actual revenue, direct labour, materials and other costs, and highlights recorded variances and target shortfalls. Job profit is entered revenue less entered labour, materials and other direct costs. It excludes overhead and tax unless explicitly included. Missing historical other actual costs are treated as zero; verify and update them. Direct labour totals take precedence over hours × rate. Results depend on complete, consistent inputs.

The customer is responsible for authorised users, accurate account information, secure authentication and prompt notice of suspected misuse. One company must not access another company’s records. The customer must not share access outside its authorised business users.

The customer retains its rights in uploaded data and grants Netluno only the rights needed to host, process, secure, back up, export and delete it to provide the service. The customer must have a lawful basis for personal data it supplies. Before processing customer-controlled personal data at scale, the parties must enter into an appropriate GDPR Article 28 data-processing agreement.

Read the Privacy Policy

The current monthly price is shown before order on the Pricing page and in Stripe Checkout. No free trial is included. Product access requires an active paid subscription. A paid subscription renews automatically each month until cancelled. Stripe calculates tax when the configured automatic-tax rules apply. The checkout total and invoice control the amount actually due; Netluno does not claim that VAT is always included.

Review the current price and plan

Subscription fees are due through Stripe at the start of each billing period. The customer may update payment details or cancel through the Stripe customer portal. Access may be restricted after failed payment or cancellation according to the subscription status and paid period. Amounts already charged are non-refundable except where law or an agreed commercial term requires otherwise. Any French B2B late-payment penalties and the statutory fixed recovery indemnity must match the invoice and be validated before sale.

The customer must not bypass security, upload malicious content, use data without authority, overload or disrupt the service, resell access without permission, reverse engineer except where law permits, or use outputs for unlawful, discriminatory or high-impact automated decisions.

Each party must protect non-public business, pricing, margin, client, personnel, technical and security information received from the other, use it only to perform the agreement and disclose it only to authorised people or providers bound by appropriate duties, except where disclosure is required by law.

Netluno aims to provide a reliable service but does not promise uninterrupted or error-free availability and currently offers no contractual uptime service level. Maintenance, security work or provider incidents may temporarily affect access. Material support and maintenance commitments require confirmation before sale.

Netluno and its licensors retain rights in the software, interface, brand and documentation. The customer receives a limited, non-exclusive, non-transferable right to use the service during authorised access. Feedback may be used to improve the service without disclosing customer confidential information.

Netluno may suspend access for non-payment, a credible security risk, unlawful use or material breach, using proportionate notice where circumstances permit. The customer may stop using the service, cancel the subscription and request account closure. Export, provider cleanup, legally required retention and backup expiry follow the Privacy Policy and any signed data-processing agreement.

Customers remain responsible for quotes, staffing, customer relationships, accounting, tax and professional decisions. Netluno outputs do not constitute accounting, tax, legal, employment or financial advice. A legally valid B2B liability allocation and cap have not yet been approved; these Terms do not exclude fraud, gross fault, personal injury, data-protection duties or any liability that cannot lawfully be limited.

Neither party is liable for delay caused by an event meeting the applicable legal definition of force majeure, provided the affected party gives notice where possible and takes reasonable steps to limit the effect. Payment already due and data-protection duties are not automatically excused.

Netluno may update these Terms for legal, security or service reasons. Material changes affecting an active subscription require reasonable notice and a clear effective date. Continued use cannot replace any express acceptance required by law or the agreed contracting process.

These Terms are governed by French law, subject to mandatory rules. The parties should first try to resolve a dispute in good faith. The competent-court clause, notice process and any required mediation information must be approved for the operator’s exact legal status and customers before sale.

For contractual, billing or legal questions, contact support@netluno.com.